okay help be long in offline yes ga

Since I've been doing the support chat I've learned that comprehension is futile...
There is one particular customer who will be known as "WTF." I think I'll share my conversations with this eloquent individual.

The "ga" is TTY speak for "go ahead." My ending "sksk" means stop keying and hang up. The device is very popular among the deaf community. Many of them use TTY abbreviations in their chats.

------ Transcript ------

WTF: hey there ga

TECH: To WTF: Hey...

WTF: okay help be long in offline yes ga

TECH: To WTF: What is in offline? IM?

WTF: i keep offline for write yes ga

TECH: To WTF: Ok. What is the problem?

WTF: no ga

TECH: To WTF: No? Are you having a problem with your XXX?

WTF: no have problem for offline yes ga

TECH: To WTF: If you have no problem... what can I do for you?

WTF: okay ga

TECH: To WTF: Okay? What do you need?

WTF: every thing all days yes make sure long ga

TECH: To WTF: I'm sorry I don't understand what you mean...

WTF: okay talk later byebyebye ga

TECH: To WTF: Ok. Thanks for using Help Buddy Chat. sksk

I'm more of a purge mover...

Today... Angela wasn't feeling good and had to call in from work. We've been carpooling to work for the past 3 months or so. I never realized how boring the commute to work was without her there.
I caught myself before I called out bumps in the road. Which I have to do when she's putting on makeup. We don't want her to poke her eye out.
T-minus 17 days until we move into our new place. We have to the day off tomorrow (sweet, 3 day weekend) so we need to start packing... I hate packing. I'm more of a purge mover. If I don't care about... trash it! I dont' care, I'll replace it.
Other then getting ready for the move we're probably going to have dinner at my parents. Friday we might go up to St Augustine and spend most the day up there. Maybe see Angela's sister. I've never met her, so we'll see how that goes.

Love has to come up...

With it being Valentines Day love has to come up...

I was never really a romantic. The idea of love was appealing, but I guess I never believed in it. As a teenager I used to think I could marry anyone and be fine. That was before I realized what love was.

I had lunch with a friend one day and the conversation of love came up. She said something that proved to be very wise. (Who knows who she stole it from ;) )

"Be with the person you can't live without. Not the person you can live with."

I don't think Love is something that can truly be put into words. Everyone tries... but it obviously doesn't get the full point accross. Otherwise as a teen I wouldn't have been naieve enough to think I could marry just anyone.

Love has the potential to completely change you. Beliefs, values and viewpoints can all be changed.
When I fell in love it definately adjusted all of them. Marriage wasn't a priority, now it is. Family wasn't a priority, now it is.
When apart my happiest moment isn't as good as the saddest moment when together.
Love is when 5 minutes apart causes you to go through withdrawls.
When you'd rather be standing at the mall holding her purse then at home watching football.
When you can just gaze at eachother four hours.
Love is when you're not a dork when you call it "making love" because that's truly what it is.
Love is when closeness is a top priority.
I could keep going indefinately...

Now 7 months after the lunch with my friend. She is the one I can't live without.
Angela, thank you for making me a complete person. I love you.

Now that I know what true love is. My advice, don't settle for anything less. How do you know?
You just do.

I may look like a completely whipped mushy sap, but I'm ok with that :)

It's a job... Not a career

What do I do to put food on the table?

I work for a wireless company... I do "data technical support." Basically helping people with their Blackberries and modem cards, etc. After the Mark Jen Google incident I will not be going into any company details.

Most of my day is supporting the a decent little messaging device via a live chat.

Supporting this device is a test of patience...Any explanation would not give an adequate representation of how frustrating this job can be. I'll just show you (Names have all been edited for privacy)

This is a transcript from a chat session

USER: hello
TECH: To USER: Welcome to Support Chat. What can I do for you?
USER: how do u set up a thing to email someone
USER: i cant email my buddy
TECH: To USER: Do you have any e-mail added in the XXX?
USER: yea
TECH: To USER: So you would just go to "compose" and write the message.
USER: it says i must set up an email account how
TECH: To USER: What e-mail do you use. AOL., Yahoo or IM?
USER: i did
TECH: To USER: I mean MSN
USER: im
TECH: To USER: What do you use for e-mail though.
USER: i can email my other buddy but just one
USER: i have an ogo
TECH: To USER: Do you have a computer?
USER: no a ogo instant messiger
USER: how do i get an acount
TECH: To USER: Ok. Then you can only IM people... you wouldn't have access to e-mail. Unless you create a free MSN or Yahoo e-mail account.
USER: i can email some people because i have an acount for them
USER: how do i get an account
TECH: To USER: If you are going on the XXX to compose and it's asking you to set up an account then you don't have E-mail in the XXX.
USER: i do for a buddy but i need to find out how to get an account for another buddy
TECH: To USER: E-mail doesn't work that way.
TECH: To USER: Are you referring to e-mail or IM?
USER: then why can i email one person
USER: im
TECH: To USER: e-mail and IM are completey different. When you "e-mail" this one buddy how do you do it.
USER: the one i am trying to email or the one i can email
TECH: To USER: The one you can. How do you do it?
USER: i type in the email address
TECH: To USER: Give me the exact steps...
USER: i go into compose an i click into address then i type the letter
TECH: To USER: Ok. You follow the same steps no matter who you send to.
USER: its saying that i need a email account
TECH: To USER: Who is the buddy that you can send to?
USER: a girl i live with
TECH: To USER: I mean what is the address you are sending to.
USER: XXXXXXX
TECH: To USER: @ what?
USER: XXXXX
TECH: To USER: XXXXXXX@.......what?
USER: XXXXXXXX@aol.com
TECH: To USER: What IM service do you use on the XXX?
USER: what u. mean
TECH: To USER: When you instant message people what service is it. AOL, MSN or Yahoo?
USER: i think aol
TECH: To USER: What icon do you have at the top of the display. The yellow AOL man... Yellow face, what?
USER: yello man
TECH: To USER: Ok so you have AOL. Do you pay for AOL internet access on your home computer?
USER: access i think
TECH: To USER: Do you pay $20+ a month for AOL?
USER: i do not pay the bill my mom does
TECH: To USER: Ask your mom if she pays for AOL
USER: no 17
TECH: To USER: That's for the XXX... I am talking about AOL
USER: yea she pays
USER: oh
USER: hld
TECH: To USER: ok
USER: i can only talk to my mom
TECH: To USER: Ok. Can you ask her if she pays for AOL each month?
USER: the person i am try to e mail is in lawissianna
USER: yea
TECH: To USER: Ask her and let me know.
USER: ask her what
TECH: To USER: If she pays for AOL
TECH: To USER: Not the XXX... but if she pays for AOL.
USER: yea i am not gett
USER: not yet
TECH: To USER: not yet?
USER: she not pay for it now
TECH: To USER: What do you mean not yet
USER: she is not paying for aol yet
TECH: To USER: Ok. Then you don't get an AOL e-mail account.
USER: okay thanks